Developed and deployed a RAG chatbot, reducing customer support response times by 60% and significantly enhancing customer interaction quality.
Collaborated with cross-functional teams to build and launch Kudy Kash, a digital loan platform that accelerated credit access and scaled financial operations.
Developed Kudy Points, a rewards and loyalty system that increased user retention by 25% and boosted customer engagement.
Enhanced platform security by implementing Role-Based Access Control (RBAC), ensuring secure authorization and mitigating system misuse.
Engineered core backend components for a multi-fund, multi-portfolio management system, streamlining administration of diverse financial products.
Built scalable FinTech backend services, supporting complex fund workflows, high-volume transactions, and secure data processing across multiple asset categories.
Designed and implemented a Due Diligence and risk-assessment system, automating client verification, strengthening KYC processes, and improving risk management accuracy.